| Computer repair franchises cannot run properly | | | | conform to standards of the company. Owners |
| without wel-trained employees. Computer repair | | | | and managers need to be prepared to also |
| franchises can choose to train employees in three | | | | complete these certification programs, a process |
| different ways: through the franchisor; through | | | | that will help maintain employee standards for |
| the franchisee; or through the Internet. Franchises | | | | computer repair franchises. |
| should be made aware of all the options and | | | | Training Via The Internet |
| remember that their employees are | | | | Online training programs provide computer repair |
| representative of a client's first impression of the | | | | franchises with a great deal of flexibility. Tests |
| business. | | | | can be given to employees when they have time |
| Franchisee Training | | | | to process the information fully and franchisors |
| This option involves training by the owner of the | | | | can more easily monitor who has taken the tests |
| franchise, and requires a full commitment on the | | | | and how well these people are doing. Internet |
| part of the franchisee from the beginning. If you | | | | training is very valuable because it will help gauge |
| are looking into buying a computer repair franchise | | | | areas that need improvement and areas that are |
| and intending to train your own employees, you | | | | strong. |
| have to make learning how to train them a part | | | | The important thing to remember when training |
| of your start-up plan. Go to your franchisor and | | | | employees is that they need feedback and |
| have him teach you how he trains employees of | | | | attention on a regular basis. Regardless of what |
| the company; it will help you be prepared to | | | | training option is used, the prospective owner |
| monitor your employees daily and have more | | | | must be prepared to take full responsibility for |
| control over your business. | | | | staff supervision. There is no more valuable asset |
| Franchisor Training | | | | to a computer repair franchise than a well-trained |
| Some franchisors offer training materials, videos | | | | staff. |
| and workbooks for all employees and prospective | | | | Copyright MMI-MMVII, PC Support Tips .com. All |
| employees along with, in some cases certification | | | | Worldwide Rights Reserved. |
| programs. These programs help employees | | | | |