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Article #245: Five Tips to Becoming a More Caring Manager

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What kind of manager are you? Do you want 2) Ask for their opinions.
your people to be successful? Are you You would be very surprised how much your
genuinely happy for your associates when people know. They can really help, if you
they experience success, or are you let them.
always peering around the corner hoping 3) Show others that they are superior to
no one is more successful than you? Are you in at least one way.
you secretly happy when they fail and get Let people feel good. You don't have to
"egg on their face?" have all the answers. I never have. It is
Why is it so difficult to be genuinely much easier to let others shine. One of
happy for the success of others? As the parts of hitting the "Grand Slam"
children, we cheered for our teammates with your customers is motivating
when they scored the winning run. With associates and making it fun to work with
our own children we're always celebrating you. When people feel motivated they are
their achievements at soccer games, plays more likely to do a better job.
and spelling bees. 4) Create obligations for the right
My children are a different breed reasons.
altogether. They are more likely to be Some managers create projects that make
working the lights and sound board at the their people look bad. For many years I
latest production, rather than performing owned and operated a chain of wine stores
in front of the camera, but rest assured, in Chicago. I remember a few cases where
we always relish their success. managers gave people jobs that they were
The best managers delight in the success destined to fail. Their manager's
of their teams. They realize that their objectives were to look better in my
success depends on the achievements of eyes. They picked the wrong guy for that
everybody, and that the more the group nonsense. I wanted everybody to do well.
achieves, the more they will grow and 5) Show your lighter side by creating
develop. laughter.
Short-sighted managers are the curse of Life is hard enough without taking
any organization. They are constantly everything seriously. Further, numerous
looking over their shoulders to see if studies show that laughter actually has
anybody is gaining on them. Reminds me of many physical benefits for the body.
my days as a somewhat (much less, really) Remember how your mother told you not to
decorated high school cross-country worry about everything because you would
runner. Common practice for runners was get an ulcer? Turns out she was right.
to be continually looking over our When you experience stress, your
shoulders to see who was gaining. We were digestive system shuts down a little.
discouraged from doing this and told, When this happens too often, the effects
instead, to keep looking ahead. This (one of them, ulcers) can be very harmful
turned out to be great advice for later to your health.
in life. Well, that's enough of the medical
As promised, here are five tips for advice. I'm not a doctor, nor do I play
becoming a better manager: one on TV. Get out there today and
1) Tell your people how much you need compliment someone on your team. Give
them. them some relevant, timely and specific
William James, a writer and philosopher, feedback. As the one-minute manager would
said that the greatest human need is the say, "Catch someone doing something
desire to be appreciated. Get out from right" and tell them about it right away.
behind your desk and start roaming the The results will surprise and motivate
halls and factory floors. Tell your you, not to mention the positive effects
people you are happy they are on the on your team. A healthy company and
team. Let them feel valued. healthy profits will not be far behind!






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