| Employee feedback is very essential for an | | | | on improvement of goods and services, on what |
| organization's success. It will tell and keep the | | | | type of training sessions should be conducted in |
| managers updated about the organization's | | | | an organization for the employees, on how can |
| strengths and weaknesses. Thus they can work | | | | their working environment be improved, on the |
| upon them and try to eliminate those | | | | perks and benefits which should be given to keep |
| weaknesses. It will help them in carrying SWOT | | | | employees motivated. The employees can tell the |
| (Strength, Weaknesses, Opportunities, Threats) | | | | managers about what they feel about the tasks |
| analysis in an organization, thus, contributing to | | | | assigned to them. They can make managers |
| organization's growth. Employee feedback should | | | | understand that lack of appreciation by managers |
| be encouraged by the managers as it tells them | | | | can lead to less productivity and thus, to slow |
| how motivated and satisfied the employees are in | | | | growth of organization. If the employees feel |
| an organization. It tells the managers the reactions | | | | overburdened with work assigned to them, they |
| of employees to the company's policies. The | | | | can honestly discuss this with their superiors so |
| employees should be honest enough in giving their | | | | that their work can be distributed and shared if |
| views about a particular manager. They should be | | | | required. Employee feedback can help measure |
| assured that their suggestions would be taken into | | | | the outcome of training sessions, the |
| consideration. They shouldn't be hesitant in giving | | | | requirements of customers, quality improvement |
| their feedback. | | | | in an organization, etc. |
| Employees are a mediator between the | | | | Thus, the managers should encourage employees |
| managers and the customers. They can keep a | | | | to give feedback and take it into consideration for |
| company informed about customer satisfaction | | | | the growth and smooth running of their |
| and customer's traits. They can give suggestions | | | | organization. |