| The recent business patterns are quite different | | | | service. This pattern is very helpful for such |
| from those that we worked in the past. These | | | | organizations. Two days weekly off again gives |
| days we come across the term 24/7, that is | | | | them a break from work and time to get |
| nothing but shift based business. This pattern is | | | | refreshed and this takes care of the employee's |
| mostly to utilize 24 hours instead of just working | | | | health, too. |
| as per the regular schedule of 8 to 12 hours. Here | | | | Four on-Four off shift based business |
| employees work in rotational shift timings which | | | | In this pattern, generally employees work for four |
| mainly consist of three shifts, i.e. Day Shift, | | | | days in a week but they mostly work for 12 |
| Evening shift and Night Shift. Further these shifts | | | | hours a day instead of eight hours and then they |
| are named and categorized as per the timings, like | | | | have four days weekly off which is double the |
| early morning, graveyard or sunrise shifts. This is | | | | time than usual weekly offs. This gives them |
| basically done to utilize the maximum time in | | | | sufficient amount of time to take rest as well as |
| production or the 24 hours are made productive | | | | do their personal work which they can't during |
| in order to maximize profits. Shift based business | | | | their working days. |
| works on different patterns. | | | | Four on-Two off shift based business |
| Three shift based business | | | | In this pattern employee work for five days a |
| This type of pattern is the most commonly used | | | | week and get two days as weekly offs, this is a |
| pattern where in there are three shifts in 24 | | | | rotational pattern and very common in the BPO |
| hours, first shift, second shift and the third shift. | | | | industry. |
| First shift starts at 6 am in the morning until 2pm | | | | Shift based Business is always beneficial for both |
| in the afternoon, the second shift starts at 2 pm | | | | the employer as well as employee. The employer |
| and continues until 10 pm in the night and the third | | | | benefits as all the seven days, 24 hours his |
| shift starts at 10pm and ends at 6pm in the | | | | company is under production activity which helps |
| morning. These shifts are normally eight hour | | | | the company in making maximum utilization of |
| shifts and each employee works for five days a | | | | resources to generate good profit. From the |
| week, getting a work off two days a week. It is | | | | employees point of view, he gets to work in |
| possible to adjust these weekly offs, as it can be | | | | shifts and is paid a handsome salary in return as |
| rotated as per the requirement and with mutual | | | | its already a profit making organization because of |
| understanding of both the employee and | | | | 24/7 pattern. This also helps to reduce |
| management. Considering the continuous flow of | | | | unemployment as huge numbers of resources are |
| work to be 24/7, this pattern is mostly practiced | | | | required to work through 24 hours. |
| in BPO's which work to provide 24 hour customer | | | | |