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Article #217: Manager or Doer - Which One are You?

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Managers fall into a trap, quite easily it is critical to have someone leading
when the pressure is on, of doing more of from the front. Respect is lost.
the regular workload that their employees Thirdly, the lack of development provided
could. It makes them feel like they are by a manager to each and every one of
achieving more personally, as well as their people generates a boredom with the
fighting the fires that crop up every job. With little challenge, the job
day. But this is not a sustainable becomes repetitive. With little time for
solution, here's why... their employees, even praise becomes a
Most managers are measured on tangible rarity.
results. It could be sales, or response Finally, absenteeism and turnover
times or production output. It is often increase. The hard working manager, doing
number related and with this in mind, their now 'day-job', is placed faces more
many managers seek to beef up the tactical demands as he or she puts the
manpower delivering these numbers, by 'doing' work in, to just keep up. As they
doing some of this work themselves. have less and less capable people,
There is nothing wrong with a manager inevitably, something falls off the
choosing to get their 'hands dirty'. To cliff.
chip in with their people. In fact, when Typically the business starts to
it really matters, it can be a valuable underperform and the manager gets put
motivational activity, building team under pressure from above, often failing
spirit. under the strain of self-imposed workload
But as resources get stretched and the - but the wrong workload.
manager becomes an integral part of the Challenging though it may be, a manager
workforce, the business starts to get has to step back from much of this
dependent on their tactical input. 'doing' stuff in the workplace.
And this stops being a management role, Short-term, things may get worse, but for
but a 'doing' role. At it goes on and on, the longer-term growth of the business,
with no time to develop people and the manager has to manage their people
strategies to make the business truly effectively. Easy steps in this are
grow, develop and evolve. There is no spending time building relationships,
time for the really important stuff which defining robust standards, communicating
grows teams and individuals to improve effectively and managing performance.
and enhance their contribution. Time spent here will be much more
And so the problems start. value-creating for a manager in
Firstly, the manager becomes unable to developing their people and the business
spend valuable time with team members and for which they are responsible, as well
understand what they are feeling, or as providing a fulfilling role for them.
build credible relationships with them. Manager or 'doer' - it is a choice and
These are vital to develop an awareness one which can take some time and effort
of issues that are arising in the to master. With it comes the maturity of
workplace and to get to know individuals' realising where the future lies - and
difficulties and aspirations, for future what it looks like.
team development. At the end of the day, as an alternative,
Secondly, employees begin to regard the stepping back from management and
manager as just another employee, at becoming a great 'doer', with the respect
their level, and the discipline afforded that brings is no failing.
to someone in seniority fails, just when






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