| Everyone knows that the sports team with
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| | problems from those living with them up
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| the highest morale wins. In fact, every
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| | close and personal every day. Without
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| manager wants high morale in his/her
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| | these facts, orders and directives from
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| group. So why do most managers create
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| | managers rarely address the real problems
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| low morale in their employees? In truth,
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| | and more often exacerbate them. This
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| given the societal, educational and
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| | leads employees to distrust and
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| workplace related influences, it would be
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| | disrespect management and causes further
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| amazing if managers did not create low
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| | reductions of morale and workforce
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| morale and severely damage employee
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| | motivation.
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| motivation.
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| | And there's more. Failure to listen and
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| From birth, most of us are told what to
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| | dialog over perceived problems denies
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| do. We receive a rather overwhelming
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| | employees information which only the
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| number of orders, directions and policies
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| | manager has and which is necessary to
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| from those who believe we should follow
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| | being able to understand the true cause
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| their dictates; parents, teachers,
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| | of problems or the seriousness of them.
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| churches, government and finally bosses
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| | Lacking this information, employee
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| in the workplace. This is commonly
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| | expectations and criticisms are quite
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| referred to as the top-down command and
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| | often unrealistic, thus causing the
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| control management model. Having been
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| | manager to disrespect employees.
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| literally bombarded with this model, it
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| | Thus, low workforce morale, poorly
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| is unsurprising that the vast majority of
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| | motivated employees and greatly reduced
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| managers adopt it as their own.
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| | employee performance quite naturally
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| But what of the people being managed with
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| | result from using an authoritarian based
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| this model? Unfortunately for managers,
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| | command and control model. Our
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| no one likes to take orders and all
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| | educational system is of little help. It
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| consider it to be demeaning, degrading
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| | is excellent at teaching management of
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| and disrespectful. In addition, they
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| | "things" like engineering, marketing,
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| also feel demeaned and degraded if no one
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| | finances, supply chain, and quality, but
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| listens carefully to their ideas and
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| | it rarely teaches the soft skills, the
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| whatever else they have to say. But the
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| | whats, whys and how tos of managing
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| command and control model implies that
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| | people. The tools learned for managing
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| employees should listen to the leaders
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| | "things" actually reinforce the
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| and that leaders have no need to listen
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| | authoritarian, "just do as I say",
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| to employees. So managers spend most of
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| | approach to managing people.
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| their time trying to figure out their
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| | As a manager, I spent 12 years stuck in
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| next order and rarely if ever take the
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| | this model, stuck with much lower morale
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| time to listen to their people.
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| | and performance than I believed was
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| But there are more negative effects on
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| | possible. Fortunately, life provided me
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| morale and workforce motivation
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| | with two revelations which allowed me to
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| associated with the command and control
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| | transform my methods and subsequently
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| model, specifically from not listening to
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| | prove that a level of employee morale and
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| employees and not dialoguing with them
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| | performance far beyond my wildest dreams
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| over workplace problems. Without these,
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| | does exist.
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| managers are denied a firsthand view of
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