| This article relates to the Culture &
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| | were happier.That, in a nutshell, was
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| Climate competency, commonly evaluated in
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| | what troubled me most. Anyone involved in
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| employee satisfaction surveys.
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| | health care knows that patients, in this
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| AlphaMeasure defines climate as the
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| | case nursing home residents, are much
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| effect an organization has on the
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| | happier and healthier and make better
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| employees, while culture refers more to
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| | progress when their caregivers are
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| the acceptable behaviors, attitudes, and
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| | satisfied in their positions and
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| habits of the organization as a whole.
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| | careers.I decided to conduct an employee
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| Some relevant topics include employee
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| | survey, mainly for the caregivers, to
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| values, attitudes, and morale throughout
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| | give them the opportunity to vent. I
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| your organization. Knowing and
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| | hadn't been able to find out much
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| understanding workplace culture and
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| | verbally, so I hoped that the survey
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| climate leads to a better understanding
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| | would give them the opportunity to reveal
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| of what factors influence employees. In
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| | the sources of their discontent. Then we
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| relation, the level of service your
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| | could proceed to improve the
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| customers receive is almost always
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| | situation.Among other issues, the survey
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| influenced by the culture and climate of
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| | results revealed that morale was low
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| your organization. Evaluating this
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| | because the staff felt stifled by
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| competency can be especially useful if
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| | regulations. The rigid rules needed to be
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| your organization is experiencing
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| | examined and perhaps modified to empower
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| customer service related issues or
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| | caregivers to a greater degree. They were
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| problems working together internally.This
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| | more satisfied when they felt able to
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| short story, Creating a Culture of
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| | improve the quality of life for their
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| Empowerment, is part of AlphaMeasure's
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| | patients.Some other solutions we used to
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| compilation, Tales From the Corporate
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| | change the culture included:* Providing
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| Frontlines. It tells about the effects of
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| | educational opportunities for caregivers
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| a negative culture on nursing home
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| | to update and expand their skills*
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| residents and what was done to turn
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| | Adopting a new conflict management policy
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| things around and create a better culture
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| | - developed with extensive caregiver
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| and climate in the workplace..Anonymous
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| | feedback* Reevaluating our financial
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| SubmissionI transferred into my current
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| | policies to free up funds to hire more
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| position as manager of a small nursing
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| | caregivers to ease the burden of
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| home two years ago. After my first
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| | understaffed areas.As a result, we were
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| meeting with the frontline
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| | able to engage our caregivers in creating
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| caregivers---nursing staff, orderlies,
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| | a workplace culture that emphasizes the
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| etc., I was very concerned. The
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| | value of each human being and a climate
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| caregivers were clearly unhappy in their
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| | of respect. The caregivers are satisfied,
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| positions. They liked their work, they
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| | and the residents are happier and
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| enjoyed caring for the residents, but
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| | healthier.© 2005 AlphaMeasure, Inc. -
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| there was some other factor at work here,
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| | All Rights ReservedThis article may be
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| creating a climate of uneasiness and a
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| | reprinted, provided it is published in
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| culture of apprehension in this small and
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| | its entirety, includes the author bio
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| close-knit group residence.I spoke with
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| | information, and all links remain
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| various residents. They were concerned as
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| | active.Measure. Report. Improve your
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| well. They felt that they were receiving
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| | organization with AlphaMeasure employee
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| good care, but many mentioned an unhappy
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| | surveys.Josh Greenberg is President of
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| mood that continued day to day. It
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| | AlphaMeasure, Inc.AlphaMeasure provides
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| affected some more than others, and they
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| | organizations of all sizes a powerful web
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| expressed a wish for brighter, more
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| | based method for measuring employee
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| upbeat surroundings. A long time resident
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| | satisfaction, determining employee
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| told me that things used to be different,
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| | engagement, and increasing employee
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| and she had felt much better, physically
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| | retention.Launch your employee surveys
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| and mentally, when her nurses and aides
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| | with AlphaMeasure.
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