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Article #152: Trends In Human Resources

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The role of the Human Resources But the key appears to be strategic
Department has changed dramatically over planning. With the changing landscape of
the past 30 years and will become Human Resources management in the years
increasingly more strategic in nature in to come, strategic planning will be the
the future, said a leading light of the key for HR to meet those needs and to
HR community in the recent 2006 Annual succeed. The key to HR planning for the
Conference and Exposition of HR future begins with one simple question
practitioners in Washington, DC. that HR professionals have to ask
Rita Craig, president of the Craig Group themselves, says Craig: "If we are
and a long-time professional HR successful in the years to come, what
consultant, said the role of HR has will our customers and competitors be
changed from a primarily administrative saying about us?" With the answers to
position to one that is more strategic. this question, HR practitioners can
Times certainly have change from those formulate a clear, shared vision and a
days when the HR department was called sense of direction for the organization.
the "smile and file" department since in As a possible starting point in providing
that era, the primary qualifications for answers to the key question, Craig
HR were simply a friendly disposition and suggested the following: Focus resources
an ability to file. on key goals and strategic measures,
She said that the emerging trends in HR create and sustain long-term performance,
call for HR professionals to take the and create a living document that can
lead in planning for the future and change when necessary.
becoming strategic business partners in In closing, Craig warned against
their organizations. She identified "powerful and pervasive barriers" that
several other trends in the industry, as prevent HR professionals from being
follows: (1) a shrinking talent pool, (2) effective in their roles. She pinpointed
An increase in outsourcing, (3) A more these as resistance to change, failure to
intense focus on work/life balance; (4) implement plans, the wounds of past
Changing workplace demographics, (5) strategic planning failures, and failure
Greater need for talent management, (6) to anticipate the impact on people,
Ethics requirements, and (6) process and organizational structure.
Globalization.






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